Note: Customers must purchase telephone support option TS1 or TS2 in order to qualify for On-Line support.
More Information about our online support
Martin Neame Associates provides exceptional services via the world of on-line support. The benefits of this service are vast. All of our clients who have opted for this services were amazed at how versatile and easy it is to gain support from anywhere in the country.
The main benefits include:
- Instant access to support as if we were on site with you.
- Configuration changes can be made easily.
- Demonstration and limited training over the phone.
- Fast and easy explanation of difficult areas.
- Minimised down time / hours lost due to software faults.
- Software patches and updates installed with out call out.
- Money saved on normal travel charges.
On-line support requires broadband internet access to your site.
There are many other benefits for using On-Line support which can be demonstrated upon request. Please use the contact us page to call or request more information.
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